IRCTC Website booking ticket PNR Status : book eticket from indian railway IRCTC new website : If you’re planning to travel by train in India, booking an e-ticket is a convenient and hassle-free way to do it. With the Indian Railway Catering and Tourism Corporation (IRCTC) website, you can book e-tickets from the comfort of your home or office. In this article, we’ll guide you through the process of booking an e-ticket on the IRCTC website step-by-step.
भारतीय रेलवे की ऑनलाइन टिकट बुकिंग सेवा प्रदान करने वाली कंपनी IRCTC ने अपने वेबसाइट को नए रूप में बनाया है जिसमे कई तरह कि नई सुबिधा दे है।
१. अब आपको टिकट सर्च करने के लिए लॉगिन करने के जरुरत नही होगी, बिना लॉग-इन किए भी ट्रेन और उसके रिजर्वेशन स्टेटस को चेक कर सकते हैं।
२. अगर टिकट बुक करते वक्त टिकट वेटिंग है तो आपको पता चल जायगा के कितना पर्सेंट चांस है कि टिकट कन्फर्म होगा या नही, जिसके हिसाब से आप अपनी ट्रेन का चुनाव कर सकते हैं।
टिकट प्रिंट करना, टिकट कैंसिल करना और टिकट हिस्ट्री निकलना
IRCTC वेबसाइट नया होने के कारण अभी काफी लोगो को टिकट प्रिंट करने में परेशानी हो रही है नीचे दिए गए वीडियो में हमने सब चीजे को बताने के कोशिस किया है
What is an e-ticket?
An e-ticket, or electronic ticket, is a digital ticket that you can book and pay for online. Once you book an e-ticket, it will be stored in the IRCTC database and you can print it or save it to your mobile device to show the ticket checker during your journey.
Benefits of booking an e-ticket on IRCTC
Booking an e-ticket on IRCTC has several benefits:
- Convenience: You can book a ticket from anywhere, at any time, without having to visit a railway station or travel agent.
- Time-saving: Booking an e-ticket is much faster than booking a ticket at the counter, as you don’t have to wait in long queues.
- Multiple payment options: You can pay for your e-ticket using net banking, credit cards, debit cards, or mobile wallets.
- Availability of seats: You can check the availability of seats on different trains and book the one that suits your schedule and budget.
- Discounts and offers: IRCTC often offers discounts and cashback offers for booking e-tickets.
How to create an account on IRCTC
To book an e-ticket on IRCTC, you need to create an account first. Here are the steps to create an account on IRCTC:
- Go to the IRCTC website (www.irctc.co.in).
- Click on the “Register” button on the top right corner of the homepage.
- Fill in the registration form with your name, email address, mobile number, and other details.
- Choose a username and password.
- Click on the “Submit” button to complete the registration process.
- Verify your email address and mobile number by clicking on the verification links sent to your email and mobile.
How to book an e-ticket on IRCTC
Once you have created an account on IRCTC, follow these steps to book an e-ticket:
- Login to your IRCTC account.
- Enter the details of your journey such as the source and destination stations, date of travel, and class of travel.
- Click on the “Search Trains” button to see the available trains and their schedules.
- Select the train and class that you want to travel in.
- Enter the passenger details such as name, age, gender, and berth preference.
- Review the details of your booking and click on the “Continue Booking” button.
- Choose your preferred payment option and make the payment.
- Once the payment is successful, you will receive a confirmation message and an e-ticket will be generated.
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Types of trains and classes
In India, there are several types of trains and classes available for passengers to travel in. The most common types of trains are:
- Express Trains: These are long-distance trains that stop at major stations and take a longer time to reach their destination.
- Superfast Trains: These trains are similar to express trains but have fewer stops and run at a faster speed.
- Local Trains: These are short-distance trains that operate within a city or a particular region.
- Shatabdi Express: These are high-speed trains that connect major cities and have limited stops.
- Rajdhani Express: These are premium trains that connect major cities and provide luxury facilities to passengers.
- Duronto Express: These are non-stop trains that run between major cities and cover long distances.
The classes of travel available in Indian trains are:
- AC First Class: This is the most luxurious class of travel, with air-conditioned cabins and a personal attendant.
- AC 2-Tier: This class of travel has air-conditioned cabins with two berths in each compartment.
- AC 3-Tier: This class of travel has air-conditioned cabins with three berths in each compartment.
- Sleeper Class: This is a non-air-conditioned class of travel with three berths in each compartment.
- Second Sitting: This is the most basic class of travel, with non-air-conditioned seats and no berths.
Passengers can choose the class of travel based on their budget and comfort preferences.
How to check PNR status
PNR stands for Passenger Name Record and it is a unique 10-digit number assigned to every passenger who books a train ticket in India. It contains information about the passenger’s journey, such as their name, train number, seat number, and travel date.
Passengers can check their PNR status in the following ways:
- Online: Passengers can check their PNR status online by visiting the official website of Indian Railways (www.indianrail.gov.in) or the IRCTC website (www.irctc.co.in). On the homepage, there is an option to enter the PNR number and click on ‘Get Status’ to check the current status of the ticket.
- Through SMS: Passengers can also check their PNR status through SMS by sending the PNR number to 139. The reply will contain the current status of the ticket.
- Through a Mobile App: There are several mobile apps available that allow passengers to check their PNR status. These apps can be downloaded from the App Store or Google Play Store and provide real-time updates on the status of the ticket.
It is important to note that PNR status is subject to change, especially if there is a waiting list for the train. Passengers are advised to check their PNR status regularly to ensure that their ticket is confirmed before the day of travel.
How to check PNR status
Cancelling an e-ticket in Indian Railways is a simple process that can be done online through the IRCTC website. Follow the steps below to cancel your e-ticket:
- Visit the IRCTC website and login to your account using your username and password.
- Click on the ‘Booked Tickets’ option, which can be found under the ‘Enquiry’ tab on the homepage.
- Select the e-ticket that you want to cancel and click on the ‘Cancel Ticket’ option.
- Confirm the cancellation and select the passengers for whom the ticket needs to be cancelled.
- Review the cancellation details and click on the ‘Submit’ button.
- A confirmation message will be displayed on the screen and an email/SMS will be sent to the registered mobile number and email address.
- The refund amount will be credited to the bank account or credit/debit card used for the booking within 7-10 working days.
It is important to note that e-tickets can only be cancelled before the chart is prepared, which is usually 4 hours before the scheduled departure time of the train. After the chart is prepared, the ticket cannot be cancelled online and passengers need to visit the railway station to cancel their ticket and get a refund. Additionally, a cancellation fee will be charged based on the time of cancellation and the class of travel.
Tatkal booking
Tatkal is a special scheme introduced by Indian Railways that allows passengers to book train tickets on an urgent basis. Tatkal booking opens one day in advance of the date of journey and is available for all classes of travel except for First AC.
Here are the steps to book a Tatkal ticket:
- Log in to your IRCTC account on the official website (www.irctc.co.in) or mobile app.
- Select the ‘Tatkal’ option under the ‘Plan my Journey’ section.
- Enter the details of your journey, such as the source station, destination station, date of travel, class of travel, and number of passengers.
- Once you have entered the details, click on the ‘Check Availability’ option. If seats are available, the option to book a Tatkal ticket will be displayed.
- Fill in the details of the passengers, such as name, age, gender, and ID proof. Keep your ID proof handy as it will be required for verification during the journey.
- Choose a payment option and make the payment for the Tatkal ticket. Tatkal bookings have higher fares compared to regular bookings due to the urgent nature of the booking.
- Once the payment is successful, the Tatkal ticket will be booked and the details will be sent to your registered mobile number and email address.
It is important to note that Tatkal bookings are subject to availability and can be cancelled or modified only under certain conditions. Additionally, the booking timings for Tatkal tickets are subject to change, so it is advisable to check the Indian Railways website for the latest information.
How to print an e-ticket
Printing an e-ticket for Indian Railways is a simple process that can be done from the comfort of your home. Here are the steps to print your e-ticket:
- Visit the IRCTC website and login to your account using your username and password.
- Click on the ‘Booked Tickets’ option, which can be found under the ‘Enquiry’ tab on the homepage.
- Select the e-ticket that you want to print and click on the ‘Print Ticket’ option.
- A new window will open with the details of the e-ticket. Click on the ‘Print’ button to print the ticket.
- If you don’t have a printer, you can save the ticket as a PDF and print it later.
- Make sure to carry a printout of the e-ticket along with a valid ID proof during the journey.
It is important to note that e-tickets can only be printed after chart preparation, which is usually done 4 hours before the scheduled departure time of the train. Additionally, it is recommended to carry a soft copy of the e-ticket on your phone or laptop as a backup in case you lose the printed ticket.
Useful tips for booking e-tickets on IRCTC
Booking e-tickets on the Indian Railways Catering and Tourism Corporation (IRCTC) website can be a convenient and time-saving way to book train tickets. Here are some useful tips to keep in mind when booking e-tickets on IRCTC:
- Create an account: Before booking a ticket on IRCTC, create an account on their website or mobile app. This will make the booking process faster and easier.
- Plan ahead: E-tickets can be booked up to 120 days in advance, so plan your journey in advance to get the best availability and fares.
- Check train availability: Before booking a ticket, check the availability of trains and classes for your chosen date and destination.
- Choose the right train and class: Indian Railways has a wide range of trains and classes to choose from. Make sure to choose the one that suits your needs and budget.
- Keep ID proof handy: You will need a valid ID proof during the journey, so keep it handy while booking the ticket.
- Check the fare: The fare for e-tickets varies based on the train, class, and availability. Make sure to check the fare before booking the ticket.
- Use filters: The IRCTC website has filters that can help you find the right train and class based on your preferences.
- Double-check the details: Before making the payment, double-check the details of the journey, passengers, and fare to avoid any mistakes.
- Make the payment: IRCTC offers various payment options, including net banking, debit card, credit card, and e-wallets. Choose the one that suits you and make the payment.
- Save the ticket: After booking the e-ticket, save it as a PDF or take a screenshot. This will help you in case you lose the printout of the ticket.
By following these tips, you can easily book e-tickets on IRCTC and have a hassle-free journey.
Common problems and solutions
Booking train tickets on IRCTC can sometimes come with its own set of problems. Here are some common problems that passengers face while booking e-tickets on IRCTC and their solutions:
- Slow website or app: The IRCTC website and app can sometimes be slow due to heavy traffic. To avoid this, try booking tickets during non-peak hours or use the IRCTC Lite website for faster booking.
- Payment failure: Payment failure can occur due to technical issues or insufficient balance in the bank account. In such cases, try booking again after some time or use a different payment method.
- Ticket not received: Sometimes, the e-ticket may not be received even after successful payment. In such cases, check the ‘Booked Tickets’ option on the IRCTC website or app to download the ticket.
- Train cancelled or delayed: In case the train is cancelled or delayed, IRCTC refunds the fare as per the cancellation policy. Make sure to check the status of the train before boarding.
- Incorrect details on ticket: Double-check the details entered while booking the ticket, such as name, age, and gender, to avoid any errors. If there is any mistake, use the ‘Modify Booked Ticket’ option to make changes.
- No availability: Sometimes, there may be no availability of tickets for a particular train or class. In such cases, try booking on a different date or choose a different train or class.
- Forgot login details: In case you forget your IRCTC login details, click on the ‘Forgot Password’ option on the login page and follow the instructions to reset your password.
- Waitlisted ticket: If the ticket is waitlisted, it means that the booking is not confirmed. Waitlisted tickets are automatically cancelled if they do not get confirmed. Keep checking the PNR status for any updates.
By being aware of these common problems and their solutions, passengers can have a smooth booking experience on IRCTC.
IRCTC customer support
IRCTC provides customer support services to help passengers with their queries and concerns related to train ticket booking and other services. Here are some ways to get in touch with IRCTC customer support:
- IRCTC Customer Care Number: IRCTC provides a 24/7 customer care helpline number – 139 – for all general queries and grievances related to train tickets and other services. Passengers can call this number to get assistance with ticket booking, cancellation, refund, PNR status, train schedule, and more.
- IRCTC Website: The IRCTC website has a dedicated ‘Contact Us’ section where passengers can raise their concerns or queries. Passengers can choose the type of query and enter the details in the form provided. They can also track the status of their query through the website.
- Social Media: IRCTC is active on social media platforms such as Twitter and Facebook. Passengers can send a message or tweet to the IRCTC social media handles with their query or complaint. The IRCTC social media team usually responds within a few hours.
- IRCTC SBI Card Customer Care: In case of any issues related to IRCTC SBI credit cards, passengers can contact the SBI card customer care number provided on the IRCTC website.
- Grievance Redressal: IRCTC has a grievance redressal mechanism in place for passengers who are not satisfied with the resolution provided by the customer care team. Passengers can file a complaint through the ‘Grievance Redressal’ option on the IRCTC website and track the status of their complaint.
By using these customer support channels, passengers can resolve their queries and concerns related to IRCTC services in a timely and efficient manner.
In conclusion
booking e-tickets on the Indian Railway IRCTC website is a convenient and hassle-free way to travel by train in India. With the availability of different types of trains, classes, and services, passengers can choose the most suitable option for their journey. However, it is important to keep in mind certain useful tips and common problems to ensure a smooth and successful booking experience.
Passengers can also make use of various customer support services provided by IRCTC to get assistance with their queries and concerns related to train ticket booking and other services. By following the guidelines and utilizing the customer support channels effectively, passengers can enjoy a safe and comfortable train journey in India.
How do I book an e-ticket on the IRCTC website?
To book an e-ticket on the IRCTC website, log in to the website using your credentials, enter your journey details, choose the train and class, and make the payment using the available options.
Can I cancel an e-ticket online?
Yes, you can cancel an e-ticket online through the IRCTC website. Log in to your account, go to ‘My Transactions’ and select the ticket you want to cancel. Follow the steps and complete the cancellation process.
Can I change my boarding station after booking an e-ticket?
Yes, you can change your boarding station online through the IRCTC website up to 24 hours before the scheduled departure of the train.
How can I check the PNR status of my e-ticket?
You can check the PNR status of your e-ticket through the IRCTC website or mobile app, or by sending an SMS to the number provided by IRCTC.
What should I do if I face any issue with my e-ticket booking?
If you face any issues with your e-ticket booking, you can contact the IRCTC customer support through the helpline number, website, social media, or grievance redressal mechanism provided by IRCTC.